Axiom Human Resource Solutions (Axiom HRS) has announced the launch of a new HCM Solutions Specialist department, a dedicated business unit aimed at optimizing the UKG Ready ecosystem for mid-market employers. The division will be led by Cori Weisbeck, a veteran with over a decade of experience in the Human Capital Management (HCM) space, specifically specializing in the UKG Ready platform.
The creation of this department responds to increasing demand for specialized, high-touch technical support that goes beyond standard software troubleshooting. According to the announcement, the department will function as a direct extension of the firm's client success initiative, focusing exclusively on payroll, timekeeping, scheduling, reporting, and advanced system integrations within the UKG Ready ecosystem.
Weisbeck brings a multi-disciplinary background in accounting, workflow process improvement, enterprise-level client training, and complex system problem-solving. Andy Zelt of Axiom HRS commented, "Deploying advanced workforce technology is only successful if clients can seamlessly integrate those tools into their daily operations. Cori Weisbeck understands how organizations interact with payroll and compliance software on a practical level."
The new department represents a structural shift toward proactive customer engagement, moving away from a reactive support center model. The specialized consulting team will focus on comprehensive discovery, optimized onboarding protocols, targeted training resources, and strategic release-note communication. This approach aims to ensure that at-risk accounts receive focused intervention and that all clients maximize the utility of their software configurations.
This initiative adds another layer of technical expertise alongside Axiom's active implementation and support teams. The company emphasizes that the department is designed to help organizations extract measurable value from their software investments while reinforcing the company's commitment to prioritizing people over rigid processes.
For more information about Axiom HRS and its services, visit https://axiomhrs.com.
