Total Wireless today announced an expanded partnership with Western Union, bringing a suite of Western Union’s financial services to its retail footprint nationwide. Services begin in select stores today and will expand to additional Total Wireless locations through the end of 2026, giving communities greater access to money transfers, bill pay, and money orders at participating locations.
Eligible Total Wireless customers on MAX 5G BYO, MAX 5G, and ALL ACCESS plans continue to receive one fee-free Western Union money transfer each month. The benefit can be redeemed through Western Union’s website, mobile app, and participating Total Wireless stores.
“Our stores are gathering places in the communities we serve,” said David Kim, President of Verizon Value. “By adding Western Union to the retail experience, we’re expanding access to everyday financial services for everyone. Whether customers need to send money, pay bills, or purchase money orders, they can now do it at Total Wireless, right alongside getting the reliable 5G connectivity they count on. That’s what it means to put community first.”
The retail expansion builds on Total Wireless’ June launch as the first U.S. wireless carrier to offer monthly money transfers at no additional cost, extending the brand’s commitment to delivering meaningful value beyond connectivity.
Services for all customers include bill pay, money orders, and money transfers at standard Western Union rates. The plan benefit gives eligible Total Wireless MAX 5G BYO, MAX 5G, and ALL ACCESS customers one monthly fee-free Western Union transfer. Customers can access these services online at Total Wireless Western Union page, through the Western Union app, or in person at participating stores. The service reaches 200+ countries and territories, backed by Western Union’s network of more than 360,000 payout locations worldwide.
“Millions of customers rely on Western Union to move money across borders with speed and confidence,” said Jesse Mory, Senior Vice President of Strategic Partnerships at Western Union. “By bringing our services to Total Wireless stores, we’re meeting more customers where they already shop and expanding access to reliable, convenient financial services. This partnership strengthens our presence in communities where our customers live and work.”
The Western Union fee-free transfer benefit is valid once per month for eligible Total Wireless plan customers and applies to the Western Union transfer fee only. Exchange rates and applicable taxes or surcharges apply. Money transfers, bill pay, and money order services are available to all customers at standard Western Union rates.
This expansion underscores Total Wireless’ commitment to community-centric value, aligning with its broader mission to offer more than just wireless service. By integrating financial services into its stores, Total Wireless aims to become a one-stop destination for connectivity and everyday financial needs, potentially increasing foot traffic and customer loyalty while providing essential services to underserved communities.
